Loom Cocoon

PRIVACY POLICY

Last Updates: January 2, 2026

1. Information We Collect

Personal Information:

We may collect information you voluntarily provide, including your name, email address, phone number, appointment details, and payment information (processed through secure third-party platforms).

Non-Personal Information:

We may automatically collect information such as IP address, browser type, device information, pages visited, and time of access.

2. How We Use Your Information

We use your information to:

- Schedule and manage appointments

- Communicate with you

- Process payments

- Improve our services and website

- Comply with legal obligations

We do not sell or rent your personal information.

3. Health & Wellness Information Disclaimer

Lume Cocoon is a non-medical wellness business. Any health-related information collected is used solely for service suitability and safety. We are not subject to HIPAA regulations.

4. Sharing of Information

We may share information with trusted third-party service providers, legal authorities when required, or insurance providers if necessary.

5. Cookies & Tracking Technologies

Our website may use cookies to enhance user experience and analyze website traffic. You may disable cookies through your browser settings.

6. Data Security

We use reasonable security measures to protect your information, but no system is completely secure.

7. Your Rights

You may request access, correction, or deletion of your personal information and opt out of marketing communications.

8. Children’s Policy

Our services are not intended for individuals under 18. We do not knowingly collect information from minors.

9. Third Party Links

We are not responsible for the privacy practices of third-party websites linked from our site.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.